Order Cancellation Policy

We understand that plans can change. Here's how you can cancel an order on DhakaWater.com:

Cancellation Window

  • You can cancel your order within 12 hours of placing it.
  • After 12 hours or after the product has shipped, cancellations may not be accepted.

How to Cancel

To cancel, contact our support team at support@dhakawater.com or call 09678749749 with your order ID.

Refund for Cancelled Orders

Refunds (if applicable) will be processed within 5–7 business days.

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